Shipping policy

Shipping Policy

Sanibel Shell Boutique carefully packages each order to help ensure your handmade artwork and gifts arrive safely.

Shipping Rates

Shipping costs and available delivery options are calculated at checkout based on the items in your order and the shipping destination.

Because our products vary significantly in size, weight, and packaging requirements, shipping rates may differ between items such as shadowboxes, ornaments, and glassware.

Processing

Orders are prepared and packaged as quickly as possible. Because many of our items are handmade or one of a kind, processing times may vary depending on the product. If an item requires additional preparation time, this will be noted in the product listing when applicable.

Delivery Times

Estimated delivery times shown at checkout are provided by the shipping carrier and begin after your order has been shipped. Carrier delays caused by weather, holidays, or other circumstances outside our control may occasionally occur.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your address carefully before submitting your order.

If you notice an error in your shipping address, contact us as soon as possible. Once an order has been shipped, we may not be able to change or redirect the package.

Tracking

When tracking information is available, it will be provided after your order ships.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please keep the item and its packaging and contact us as soon as possible with your order number and clear photographs.

Please see our Refund Policy for additional information regarding damaged, defective, or incorrect orders.

Questions

If you have questions about shipping or an order, please contact Sanibel Shell Boutique through the Contact page on our website.